Promedica Group

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Our quality standards

Quality and certificates

As the leader on the care services market, it is very important for us  that we provide top quality services. We accept quality standards applied on the market as our own, and we confirm it with numerous certificates. We care about constant development of our employees, at the same time improving the skills of the carers of the elderly, who cooperate with us.

We also want our customers to be satisfied with our services. Therefore, as the only company  offering jobs for carers of the elderly we have been awarded with the ISO 9001:2008 quality certificate. It confirms the top quality of our business processes. Each year we undergo many internal and external audits organized by certifying authorities. They certify that our services are characterized by constant diligence and professional approach.

Our partners

During all the years of our activity, thanks to top quality services offered by us, we became members of many prestigious organisations: 


Care Quality Commission

CQC is the independent regulator of health and adult social care in England. Promedica24 UK Limited was notified by the Care Quality Commission of their decision to register Promedica24 in respect of a regulated activity (Personal Care) under the Health and Social Care Act 2008. This means that the leading provider of Live-in care services across Europe is now approved to offer their services in England.


The UK Homecare Association (UKHCA)

UKHCA is the professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. UKHCA helps organisations that provide social care (also known as domiciliary care or homecare), which may include nursing services, to people in their own homes, promoting high standards of care and providing representation with national and regional policy-makers and regulators.


Section of Care Agencies (Sekcja Agencji Opieki – SAO)

An organisation functioning as a consulting and opinion formulating body in the scope of activity of care agencies. SAO, through its operations, wants to promote legal models of employment in the care industry for employees from Central and Eastern Europe, and at the same time to be a strong front in combating the grey economy and black market.

logo_SAZ__CMYK [Przekonwertowany]

Association of Employment Agencies (Stowarzyszenie Agencji Zatrudnienia – SAZ)


The largest employers’ organisation in the industry in Poland, for agencies specialising in providing HR services. The aim of the organisation is to educate and inform on the scope of services of employment agencies as entities implementing innovative solutions in the area of human resources management.

Our certificates:

Certificate on entering the entity in the register of entities running employment agencies certifies the legal status of the activity conducted by our company.

ISO 9001:2008 quality certificate is a certification of high quality of processes applied in the organisation in the scope of recruitment of candidates for work as a carer of the elderly and of services offered to that extent. ISO 9001:2008 aims at understanding and realising the customer needs in a particular organisation.

QSBB TÜV Rheinland certificate constitutes confirmation of quality of services realised by Promedica24 in the scope of care for dependent persons. It was issued also in the context of recruitment and training of carers in the scope of realised agreements.

Certificate of an Aware Entrepreneur was awarded for our involvement in protection of natural environment and active support of ecological activities. This certificate is a distinction for companies involved in protection of natural environment. In Promedica24 we feel responsible for natural environment.

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